In the U.S., approximately 82% of the labor force and 80% of the GDP are accounted for by services. Virtually every organization has a significant service component. The Service Management area of emphasis is an integrated collection of courses designed to provide the unique skills and knowledge required to succeed in the service economy. This emphasis is especially valuable for those who plan to work in a management or professional capacity in the service sector, including professional service organizations (e.g. law, accounting), customer service departments, call centers, help desks, insurance etc.

The Bachelor of Innovation™ in Business – Service Management will provide students with both the business background and skills of a classical Bachelor of Science in Business – Service Management plus the technical and team skills to work on innovative projects including the ability to: (1) recognize the broader issues in engineering technology-related problems or in global innovation problems; (2) understand the business, legal and societal constraints affecting this technology; and (3) have the ability to communicate the key issues, needs, potential options, and final solution to a challenge. The program seeks to prepare students for successful careers and lifelong learning. In addition to the technical competence to be expected of a graduate with a bachelor degree in business, students will develop the critical thinking skills, multifaceted team oriented skills and basic innovation background to ensure that they can effectively compete in the changing career landscape in areas driven by innovation.

Degree Requirements
The degree requirements for the Bachelor of Innovation™ degree in Business – Service Management require completion of at least 120 credit hours, participation in the Exit Interview, a minimum 2.0 grade point average in all COB courses and all courses taken at the University of Colorado. The courses for the degree are outlined as follows:

Innovation Core (27 Credits)

Cross Discipline Core (15 Credits)

English (3 Credits)

Mathematics (6 Credits)

MATH 1040 College Algebra OR MATH 1110 Linear Algebra 3
MATH 1120 Calculus for Business & Economics 3

Business Core (42 Credits)

ECON 1010 Introduction to Microeconomics 3
ECON 2020 Introduction to Macroeconomics 3
COMM 2010 Oral Communication in the Workplace OR COMM 2100 Public Speaking 3
ACCT 2010 Introduction to Financial Accounting 3
ACCT 2020 Introduction to Managerial Accounting 3
QUAN 2010 Business Statistics 3
QUAN 2020 Process & Statistics-Based Decisions 3
INFS 1100 Microsoft Office Applications & PC Basics 3
INFS 3000 Introduction to Management Information Systems 3
FNCE 3050 Basic Finance 3
MGMT 3300 Introduction to Management & Organization 3
MKTG 3000 Principles of Marketing 3
OPTM 3000 Fundamentals of Operations Management 3
BUAD 4000 Government, Law, & Society 3

Accounting Area of Emphasis (18 Credits)

Must Take 12
HRMG 4380 Human Resource Management 3
MGMT 4110 Experiences in Leadership 3
MKTG 4400 Service Management and Marketing 3
OPTM 4100 Managing Service Operations 3
Choose 2 of the Following 6
HRMG 4340 Labor Relations and Negotiation 3
HRMG 4390 Legal and Social Issues in Human Resources Management 3
HRMG 4410 Motivating, Rewarding, and Developing Employees 3
HRMG 4850 Directed Research Projects in Human Resources and Management 3
HRMG 4960 Internship in Human Resource 3
MGMT 3900 Improving Personal and Team Creativity 3
MGMT 4370 Organizational Development and Change 3
MGMT 4960 Internship in Management 3
MKTG 3300 Marketing Research 3
MKTG 4500 Retailing Strategy 3
MKTG 4510 Sports Marketing 3
MKTG 4800 Marketing Planning and Strategies 3
SPTM 4300 Facility, Ticketing and Event Management 3
SPTM 4350 Sport Economics and Finance 3

To see a sample of class distribution over four years, click here.